Comments on: Letter to ING Direct from a NetBank Customer http://georgedonnelly.com/business/letter-to-ing-direct-from-a-netbank-customer Arm your Mind for Liberty Tue, 02 Dec 2008 00:47:34 +0000 http://wordpress.org/?v=2.6.5 By: James A. Andrews http://georgedonnelly.com/business/letter-to-ing-direct-from-a-netbank-customer#comment-2825 James A. Andrews Thu, 03 Jan 2008 08:17:36 +0000 http://georgedonnelly.com/32#comment-2825 I have also had an endless number of horrendous recent experiences as to the NetBank closure, from this tricky, foreign outfit known as ING, or whatever it is. The guy who runs this thing may live in Holland, or who knows who or where he is. I cannot understand how this man is allowed to do business in the United States. I have also had an endless number of horrendous recent experiences as to the NetBank closure, from this tricky, foreign outfit known as ING, or whatever it is. The guy who runs this thing may live in Holland, or who knows who or where he is. I cannot understand how this man is allowed to do business in the United States.

]]> By: george http://georgedonnelly.com/business/letter-to-ing-direct-from-a-netbank-customer#comment-2796 george Tue, 01 Jan 2008 18:38:40 +0000 http://georgedonnelly.com/32#comment-2796 Yes, David, there is a link to your article in the Related Articles section of this post. Thanks and I sympathize. Yes, David, there is a link to your article in the Related Articles section of this post. Thanks and I sympathize.

]]> By: David Small http://georgedonnelly.com/business/letter-to-ing-direct-from-a-netbank-customer#comment-2794 David Small Tue, 01 Jan 2008 17:25:52 +0000 http://georgedonnelly.com/32#comment-2794 You'll see, at my website, that ING managed to prevent me from having access to MY MONEY for over a month, despite the fact that I followed their written instructions and verbal guidance. You’ll see, at my website, that ING managed to prevent me from having access to MY MONEY for over a month, despite the fact that I followed their written instructions and verbal guidance.

]]> By: george http://georgedonnelly.com/business/letter-to-ing-direct-from-a-netbank-customer#comment-2599 george Fri, 21 Dec 2007 19:28:32 +0000 http://georgedonnelly.com/32#comment-2599 Good luck. I sympathize and have some unexpected fees I want to take up with them too. Good luck. I sympathize and have some unexpected fees I want to take up with them too.

]]> By: Dolores http://georgedonnelly.com/business/letter-to-ing-direct-from-a-netbank-customer#comment-2598 Dolores Fri, 21 Dec 2007 19:21:10 +0000 http://georgedonnelly.com/32#comment-2598 Thanks George! Somehow it feels better to know I am not alone. I have spent a few hours today dealing with the Netbank - to ING DIRECT transfer mess. So far I've gotten a smallish pile only in fees due to their failure to honor some pretty basic promises they make. Started having problems already, even back in November, before the actual transfer. Just wrote the Ombudsman with a list of fees I'd like reimbursed: The Ombudsman ING Direct 1 S. Orange St. Wilmington, DE 19801 Basically customer service just decided to blame me for any of my own problems with returned checks! So again, just nice to know that when they try to tell me I am the idiot, seems they are a bit full of it. Thanks George! Somehow it feels better to know I am not alone. I have spent a few hours today dealing with the Netbank - to ING DIRECT transfer mess. So far I’ve gotten a smallish pile only in fees due to their failure to honor some pretty basic promises they make. Started having problems already, even back in November, before the actual transfer.

Just wrote the Ombudsman with a list of fees I’d like reimbursed:

The Ombudsman
ING Direct
1 S. Orange St. Wilmington, DE 19801

Basically customer service just decided to blame me for any of my own problems with returned checks! So again, just nice to know that when they try to tell me I am the idiot, seems they are a bit full of it.

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